If you are having trouble with a device that is not performing optimally, here are a few things you can try.

For thermostats and hubs, ensure that they are plugged into a functioning power supply

For locks, make sure that there is sufficient battery power, and that the door lock latch is not jamming or getting stuck.

If these quick fixes are insufficient in solving the problem, please send a maintenance request to your complex through the resident portal on your Zego app!

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