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Clay Coffman avatar
10 articles in this collection
Written by Clay Coffman

I can't pay my rent or see a balance.

If you're property uses Zego for rent & deposit payments, check out this article for solutions to common problems.
Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

All the lights are off on my hub. What do I do?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

I think my hub is offline. How do I perform a pin-hole reset?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

What does the "Wait" message mean on my thermostat?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

My Device is not responding. What do I do?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

One of my devices says "offline" in the app. What does that mean?

This article explains how to troubleshoot offline devices.
Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

I can see the batteries on my lock are getting low on one of my devices. What do I do?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

Why is my lock making a grinding sound or getting stuck sometimes?

Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

None of my devices are responding. What should I do?

This article explains how to troubleshoot your Zego system if the devices are unresponsive.
Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago

My lock is blinking red.

What do I do if my lock keypad is blinking red?
Clay Coffman avatar
Written by Clay Coffman
Updated over a week ago
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