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Smart Home

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10 articles in this collection
Written by Clay Coffman

I can't pay my rent or see a balance.

If you're property uses Zego for rent & deposit payments, check out this article for solutions to common problems.
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Written by Clay Coffman
Updated over a week ago

All the lights are off on my hub. What do I do?

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Written by Clay Coffman
Updated over a week ago

I think my hub is offline. How do I perform a pin-hole reset?

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Written by Clay Coffman
Updated over a week ago

What does the "Wait" message mean on my thermostat?

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Written by Clay Coffman
Updated over a week ago

My Device is not responding. What do I do?

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Written by Clay Coffman
Updated over a week ago

One of my devices says "offline" in the app. What does that mean?

This article explains how to troubleshoot offline devices.
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Written by Clay Coffman
Updated over a week ago

I can see the batteries on my lock are getting low on one of my devices. What do I do?

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Written by Clay Coffman
Updated over a week ago

Why is my lock making a grinding sound or getting stuck sometimes?

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Written by Clay Coffman
Updated over a week ago

None of my devices are responding. What should I do?

This article explains how to troubleshoot your Zego system if the devices are unresponsive.
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Written by Clay Coffman
Updated over a week ago

My lock is blinking red.

What do I do if my lock keypad is blinking red?
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Written by Clay Coffman
Updated over a week ago