If you have activated your account and you are able to successfully login to the resident but you are not seeing any devices in the app, try the following to troubleshoot:

  • logout of the app and then login again.
  • Uninstall the Resident app, reinstall, then login again.
  • Make sure the hub and all devices are online.

If none of the above work, please contact Zego Support via chat our by emailing support@zego.io.

Did this answer your question?